Terms and Conditions

Product Turnaround time:

Please allow a minimum of 4-6 weeks for custom items to be created. These are not the same as “ready to ship” items that are already made. “Ready to ship” items ship within 48-72 hours of you placing your order; they typically arrive between 1-3 days via USPS Priority Mail. Delivery times may change depending on the weather in whatever city/state you’re in. Please visit the USPS website for any service alerts/changes. 

Tracking/Confirmation:

Custom orders are confirmed via invoice. You are required to make a 50% deposit and once this payment is submitted then your order will be started. The remaining balance is due once the order is complete.  A tracking number is always provided via text/email. Please ensure that the email address or phone number  you’ve entered is correct. Please do not ignore the message with your tracking number. Always contact USPS customer service with your tracking information & any concerns about your package.

ALL SALES ARE FINAL. I do NOT have a Return or Exchange Policy unless there is a mistake on my behalf. If so, I will make the necessary changes to correct it immediately. All items are exactly as pictured & described and handmade by me only. 

NO REFUNDS/NO EXCHANGES/NO CANCELATIONS. I am not responsible for any information that wasn’t read. I am not responsible for any items once they leave my place of residence & enter into the United States Postal Service. Please contact their customer service number with your tracking number & any questions.

Please do not checkout if you do not agree to these terms & conditions.